Information Technology Specialist (IT Product Manager

This vacancy is for an Information Technology Specialist (IT Product Manager) in the Office of the Chief Information Officer (OCIO), Bureau of Industry and Security (BIS) within the Department of Commerce.

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://(Use the "Apply for this Job" box below). Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service.

Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri Corps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify for the position applicant must met the Individual Occupational Requirements Basic Requirement and the Specialized Experience.

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail;
• Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
• Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; and
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Your resume must clearly describe your relevant experience.

You must possess one full year (52 weeks) of specialized experience equivalent to the GS-12 level in the Federal service. Specialized experience is defined as:

• Developing IT-related product roadmaps aligned to organizational goals and mission; and
• Acting as a liaison with development teams and/or end-users to ensure communication of product updates, challenges and successes; and
• Working with cross-functional teams to ensure new products and features are secure and align with modernized IT infrastructure.