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IT Service Desk Technician - Tier 2 Support & ServiceNow
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-12
Listing for:
Howard University
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Howard University is seeking a Service Desk Support Technician to provide Tier 2 support to the ETS Service Desk using Service Now. You will be the first line of IT support for faculty, staff, and students and work with hardware, software, and vendors to deliver effective break/fix solutions.
The role requires a Bachelor’s degree and 3–5 years of related IT experience, with CompTIA A+ or equivalent certification preferred.
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