Part-Time Audiovisual Services Technician

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges,internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

AVS Systems

Part time

Regular

Non-Exempt

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That meansthe terms and conditions of your employment are governed byuniversity policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between

American University and SEIU Local 500 - Provost & Enrollment Division.

The Audio Visual Technician assists with the setup and operation ofaudiovisual equipment for classes, conferences, and special events.

The Technician also helps the office maintain staff presence by answering the AV phone line and assisting with AV scheduling.

• Assist with classroom and event support by connecting customersdevices to the classroom AV systems and/or setting up PA systems inevent spaces. Ensure that audio and display settings of connecteddevices are properly selected.
• Record AV requests received via phone and email into the officedatabase utilizing the software application;
  Airtable. Ensure thatdetails pertinent to the customer’s request are properlyannotated.
• Assist staff and faculty with lecture capture employing variousvideoconferencing applications. Ensure that audio and displaysettings of connected devices are properly selected.
• Test Classroom AV systems in order isolate malfunctioningcomponents for further troubleshooting or replacement by the Spring Valley Senior Technician. Replace defective or malfunctioningcables.

• Serving Customers.
• Prioritizing and Organizing.
• Making Accurate Judgments and Decisions.
• Driving Continuous Improvement.
• Acquiring and Analyzing Information.
• Championing Customer Needs.
• Supporting Coworkers.
• Displaying Creativity.

• Part-time.
• 27 hours per week.

• $18.40 - $20.00 per hour.

• High school diploma or equivalent.
• 1 - 3 years of relevant experience.
• Excellent customer service, organization, communication, and problem-solving skills.
• Knowledge of video recording techniques, and a basic understanding of signal flow for both audio and videosignals.
• Working knowledge of Mac and PC computers. Working knowledge ofvideoconferencing applications; primarily Zoom.
• Strong attention to detail and the ability to prioritize and multitask.
• Ability to work independently under minimal supervision.

• Previous AV experience or a background in audio technology orvisual media.
• Familiarity with Mac and PC computers, Blu-Ray players,projection systems, PA systems, video cameras, digital audiorecorders, as well as basic and advanced control systems.

• It is highly recommended that a cover letter and resume be submitted as attachments to the online application.

• Please note this job description is not designed to cover orcontain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
  
  Duties, responsibilities and activities may change at any time withor without notice.

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
  
  Duties, responsibilities, and activities may change at any timewith or without notice.
• American University is an E-Verify employer.

American University current employees must…