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Global Technical Support Specialist - Platform & Data
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-13
Listing for:
NielsenIQ
Full Time
position Listed on 2026-08-13
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
NIQ is seeking a Customer Support Specialist (Technical) to be the first point of contact for platform inquiries, troubleshoot access, configuration, and performance issues, and guide users to successful adoption across NIQ solutions.
You will work with customers and internal teams to resolve tickets, analyze data quality, and ensure timely, high‑quality support while meeting SLAs in a global, hybrid environment.
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