Network Engineer: LAN​/WAN & Firewall Ops (On-Site

Supports the daily operations of the agency’s network infrastructure. This role focuses on monitoring, maintenance, and Tier 1-2 network troubleshooting. The candidate will work under the guidance of the Senior Network Engineer to ensure network availability and performance.

Position requires on-site support 5 days per week, Monday through Friday.

Salary Range: 90-100k

Pal Alto Experience required for eligibility for this position***

Salary: 95k

Responsibilities may include, but are not limited to:

• Support and maintain LAN/WAN, network devices, UPS, and environment monitoring system for DC headquarters facility and 52 field offices.

• Install, Configure, and troubleshoot network equipment including Cisco routers, switches, Meraki wireless, and Palo Alto firewall appliances.

• Support Internet connection and Zscaler remote access service for users and LAN-to-LAN IPSec connections to partner networks and dedicated WAN connection, e.g. vendor hosted site and Microsoft Express Route connection.

• Perform daily monitoring of network health using Manage Engine/OpManager/Netflow and Configuration Manager.

• Create and update SOPs and various configuration tracking documents on a regular basis.

• Handle routine network troubleshooting (physical and logical connectivity issues, port configurations, VLAN assignments). Coordinate with local teams and vendors, problem-solve and restore service as needed.

• Monitor Palo Alto firewall logs to identify and report traffic anomalies.

• Troubleshoot WAN/MPLS circuit issues and open tickets with ISPs.

Qualifications:

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support. Additional experience can be substituted for a degree.

• Requires the following experience:

• Cisco Routing/Switching:
Strong working knowledge of Cisco IOS, Stack Wise cabling/logic, and Ether Channel troubleshooting.

• Firewalls:
Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.

• Cloud & VPN:
Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.

• Wireless:
Experience operating and troubleshooting Cisco Meraki wireless solutions.

• Troubleshooting:
Demonstrated ability to diagnose Layer 1–7 issues (cabling, IP conflicts, network loop, routing, etc.).

• Must be available for weekend maintenance events and emergency outages.

• Must be engaging and proactive with critical thinking, strong desire to learn, and problem-solving ability, both independently and as part of a team.

• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing

• Experience supporting a nationwide mid-sized Federal agency enterprise is a plus.

• CCNA certification is highly desired.

• Must obtain agency suitability clearance prior to start date.

Salary: 90-100k

Qualifications:

• Requires a bachelor’s degree in computer science, information technology, engineering, or a related field plus 3+ years of relevant work experience in network support. Additional experience can be substituted for a degree.

• Requires the following experience:

• Cisco Routing/Switching:
Strong working knowledge of Cisco IOS, Stack Wise cabling/logic, and Ether Channel troubleshooting.

• Firewalls:
Basic understanding of Palo Alto firewalls and the ability to navigate and operate Panorama for monitoring purposes.

• Cloud & VPN:
Familiarity with IPSec VPN concepts and connectivity to Microsoft Azure.

• Wireless:
Experience operating and troubleshooting Cisco Meraki wireless solutions.

• Troubleshooting:
Demonstrated ability to diagnose Layer 1–7 issues (cabling, IP conflicts, network loop, routing, etc.).

• Must be available for weekend maintenance events and emergency outages.

• Must be engaging and proactive with critical thinking, strong desire to learn, and problem-solving ability, both independently and as part of a team.

• Candidates must demonstrate the ability to present ideas and reports clearly in English, both orally and in writing

• Experience supporting a nationwide mid-sized Federal agency enterprise is a plus.

• CCNA certification is highly desired.

• Must obtain agency suitability clearance prior to start date.

Salary: 90-100k