Sr. Software Operations Team Lead with Security Clearance

Job Family :
Software Development & Support (Digital) Travel Required :
Up to 10% Clearance Required :
Ability to Obtain Top Secret (TS)

What You Will Do:

* Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability

* Manage and track Service Level Agreements (SLAs) and system availability metrics to meet or exceed performance targets for uptime, responsiveness, and incident resolution

* Oversee operational reporting, including development of performance dashboards, metrics, and executive-level reporting to provide visibility into system health, risks, and compliance posture

* Coordinate continuous monitoring activities and support ongoing Authorization to Operate (ATO) efforts, including alignment to Risk Management Framework (RMF) requirements

* Lead POA&M management, including identification, prioritization, and remediation tracking of vulnerabilities to ensure timely resolution and audit readiness

* Ensure compliance with federal cybersecurity standards, including NIST SP 800-53 and NIST SP 800-37, and support FISMA-related activities

* Drive audit readiness efforts by maintaining documentation, evidence artifacts, and processes required for internal and external assessments

* Collaborate with cybersecurity, engineering, and program management teams to maintain a secure, stable, and scalable production environment supporting enterprise users

* Manage incident response and operational issue resolution, ensuring rapid triage, root cause analysis, and continuous improvement of operational processes

* Support transition and sustainment activities to enable uninterrupted operations and minimize mission risk in a multi-tenant federal environment

What You Will Need:

* Bachelors degree from an accredited university.

* Minimum of SIX (6)+ years of overall work experience.

* Experience ideally in IT service delivery, cybersecurity operations, or enterprise production support environments

* Demonstrated experience managing SLAs, system availability, and operational performance in a federal or highly regulated environment

* Hands-on experience supporting continuous monitoring, ATO processes, and RMF lifecycle activities

* Working knowledge of NIST SP 800-53 and NIST SP 800-37 and their application in operational environments

* Experience managing POA&M processes, including vulnerability tracking, remediation coordination, and reporting

* Proven ability to support audit readiness, including preparation for security assessments and compliance reviews

* Experience developing and delivering operational reporting, including metrics, dashboards, and executive briefings

* Ability to lead operational teams and coordinate across cross-functional stakeholders, including cybersecurity, engineering, and program leadership

* Strong understanding of production support environments, including incident management, change management, and system monitoring

* Must be able to OBTAIN and MAINTAIN a "TOP SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "TOP SECRET" or higher-level clearance are preferred.

* US Citizenship is contractually required. What Would Be Nice To Have:
* Experience supporting federal cybersecurity programs aligned with FISMA and enterprise GRC platforms

* Knowledge of multi-tenant or shared-service environments supporting multiple agencies or stakeholders

* Familiarity with Dev Sec Ops  practices and integrating security into operational and sustainment workflows

* Experience with automated monitoring, vulnerability scanning tools, or security analytics platforms

* Prior experience supporting DOJ, DHS, or other civilian federal agencies, particularly within OCIO or enterprise IT environments

* Experience contributing to transition-in efforts, including knowledge transfer, stabilization, and continuity planning

* Certifications such as CISSP, CISM, ITIL, or Security+

* Experience working in environments requiring security clearances or supporting classified systems The annual salary range for this position is $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:
* Medical, Rx, Dental & Vision Insurance

* Personal and Family Sick Time & Company Paid Holidays

* Parental Leave

* 401(k) Retirement Plan

* Group Term Life and Travel Assistance

* Voluntary Life and AD&D Insurance

* Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

* Transit and Parking Commuter Benefits

* Short-Term & Long-Term Disability

*…