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Gov IT Knowledge Manager: Lead KM & Documentation

Job in Washington, District of Columbia, 20022, USA
Listing for: Empower AI
Full Time position
Listed on 2026-08-15
Job specializations:
  • IT/Tech
    Information & Knowledge Management
Salary/Wage Range or Industry Benchmark: 87320 - 135160 USD Yearly USD 87320.00 135160.00 YEAR
Job Description & How to Apply Below

Empower AI seeks a Knowledge Management Lead to guide KM specialists in developing and maintaining resources that support the DoS IT service mission.

You will create SOPs, SOP templates, and KBAs aligned with ITIL standards, while documenting systems, data flows, and security policies across all tiers. The role emphasizes clear program documentation, onboarding materials, and governance in government repositories.

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