NOC Technician Jobs

Job Posting

Individuals in this role serve as the first point of contact for monitoring and operational support across a large-scale portfolio of enterprise applications and environments. This position is well-suited for early-career systems administrators or technical support professionals who are motivated to grow their technical skillset in a fast-paced, mission-driven environment. The ideal candidate is detail-oriented, responsive under pressure, and capable of learning new systems and workflows quickly.

This role requires both technical troubleshooting ability and strong collaboration skills to help maintain the stability and availability of critical user environments.

Key Responsibilities

• Monitor system health and respond to alerts across multiple production environments
• Support uptime and availability of critical applications by identifying issues and communicating actionable insights
• Assist with software updates, data transfers, and deployment of system patches
• Collaborate with distributed engineering teams to investigate and resolve system issues
• Provide technical support to geographically dispersed end users
• Gather and analyze system logs and diagnostic data to support performance monitoring and issue resolution
• Perform basic administrative functions across both user-facing and backend systems, including user account management

Desired Qualifications

• DoD 8570-compliant certification (e.g., Security+ or equivalent)
• Prior experience in military IT support roles or similar operational environments is preferred
• Strong work ethic with the ability to manage multiple tasks and shifting priorities
• Comfortable learning new tools, processes, and systems in a dynamic environment
• Foundational knowledge of hardware and software troubleshooting
• Strong written and verbal communication skills, with the ability to work effectively in a collaborative team setting