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Onsite Service Desk Lead – ServiceNow & ITIL Expert

Job in Washington, District of Columbia, 20022, USA
Listing for: Trillion Technology Solutions, Inc
Full Time position
Listed on 2026-08-16
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Trillion Technology Solutions, Inc is seeking an experienced on-site IT professional to support the DFC IT infrastructure in Washington, DC. You will handle complex Service Desk and System Engineering tasks, working directly with clients to resolve issues and drive ITIL-based improvements.

The role requires VIP-level support skills, strong communication, and hands-on experience with Service Now, Active Directory, VPN, and related security and collaboration tools.

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