Walk-Up IT Help Desk Specialist - In-Person Support
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-17
Listing for:
JCS Solutions LLC
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
JCS Solutions LLC seeks an approachable, customer-focused IT professional to staff the Walk-Up Service Desk at Joint Base Anacostia-Bolling (JBAB). This role is the face of the IT support team, ensuring prompt, effective, in-person assistance and triage for personnel with technical issues.
Ideal candidates have an Active Secret clearance or ability to maintain one, CompTIA Security+ certification, and proven experience in Tier 1 troubleshooting and customer-facing support.
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