GTM Systems Analyst

Backed by leading Silicon Valley investors, Peregrine helps public safety organizations, state and local and governments, federal agencies, and private-sector institutions address society’s challenges with unprecedented speed and accuracy. Our AI-enabled platform turns siloed and disconnected data into operational intelligence — instantly surfacing mission-critical information to empower better, faster decisions that improve outcomes at every touchpoint. Today Peregrine supports hundreds of customers across 30+ states and two countries, serving more than 125 million people — and we’re amplifying our impact as we expand into the enterprise and internationally.

Peregrine is looking for a GTM Systems Analyst to support and maintain the systems architecture behind our growing go-to-market organization. You'll be a hands-on partner to 200+ users across Sales, Marketing, Customer Advocates, Delivery Services, and Finance. As the front-line owner of day-to-day requests across Salesforce and connected tools, you'll troubleshoot issues, manage access, execute enhancements, and escalate complex or cross-functional work to Revenue Operations.

This role blends responsive support with structured execution against Peregrine's longer-term GTM systems roadmap - contributing to projects through a sprint-based workflow, running recurring data-governance work, and spotting opportunities for automation, documentation, training, and self-service. You'll thrive here if you enjoy solving problems, can balance urgent needs with planned work, and want to deepen your Salesforce and GTM systems expertise in a complex, evolving environment.

• You respond to team needs, take timely action to support business outcomes, and collaborate constructively with teammates.
• You communicate clearly with technical and non-technical stakeholders and know when to involve a more senior teammate.
• You can triage competing requests, assess urgency and business impact, and stay organized in a fast-changing environment.
• You troubleshoot day-to-day issues and distinguish between a systems issue, a need for user guidance, and a broader process improvement.
• You are comfortable balancing quick-turn support with larger projects that may take weeks or months to complete.
• You ask why behind requirements, seek feedback, and apply lessons from one request or project to the next.
• You are developing an understanding of how GTM teams operate and why thoughtful change management matters, even for small system or workflow updates.
• You handle sensitive business information and customer contracts carefully and maintain appropriate discretion.

• Salesforce Administrator certification, active progress toward one, or equivalent experience with a strong grasp of Salesforce fundamentals
• Hands-on Salesforce administration experience in a professional environment - roughly one year may suffice if certified; without certification, deeper practical experience and the ability to speak to what you've built and supported
• Comfortable triaging competing requests, distinguishing a systems issue from a need for user guidance vs. a broader process gap, and staying organized in a fast-changing environment
• Experience supporting or executing parts of GTM planning or systems-change cycles, with the ability to follow a project plan and hit deadlines
• Familiarity with agile/sprint-based workflows and tools like Asana
• Growing familiarity with the broader GTM tech stack, including AI and enrichment tools - Salesloft/Outreach, Clari, Gong, Hub Spot, Fullcast, Clay, or similar is a plus
• Strong communicator and collaborator, able to turn business needs into clear systems requirements
• Service-oriented, proactive, and low-ego, with a clear bias for action…