NOC Helpdesk Technician (Tier 1) - Windows & Mac Support
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-17
Listing for:
Patriot, LLC
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Job Description & How to Apply Below
Patriot, LLC in Columbia, MD is seeking a Helpdesk Technician NOC Tier 1 to support our client's mission on Monday–Friday 7:00 a.m. to 3:30 p.m.
You will handle Level 1 requests via phone, email and Service Now, resolving issues and escalating when needed. The role requires 1–3+ years of Help Desk experience, strong Windows and Mac troubleshooting, Active Directory and Remote Desktop skills, and a customer-focused mindset.
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