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Onsite Help Desk Specialist – Government IT (DC)
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-17
Listing for:
Sikich LLP
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Tantus, a Sikich Subsidiary, is seeking a Help Desk Specialist to support a federal client on-site in Washington, DC. The role requires a public trust clearance and 5+ years of help desk experience, including Tier 1–3 ticket resolution and IT service management practices.
You will work with end users, engineers, and operations staff, guiding incident response, troubleshooting, and service improvements while contributing to SOPs and knowledge sharing. A bachelor’s degree is preferred.
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