Executive Support Senior Program Manager, Tech Advisor

Executive Support Senior Program Manager, Tech Advisor

Boston, MA;
Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY;
Washington, DC

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

We're looking for a technology program manager to own the technical needs that follow our executives outside the four walls of the enterprise: their homes, their vehicles, and their travel. Reporting to the Protective Services Lead, this role sits at the intersection of physical security technology, hands-on program delivery, and vendor management. The Engineering & Technology Lead sets the architecture and strategic plan for security technology across GSIS;

you'll own execution for the personal and residential slice of that footprint, the systems that protect executives and their families wherever they actually are, not just at the office.

This is not a coordination-only role. You'll need enough technical fluency to make good calls on the ground without waiting for architecture sign-off on every decision, enough program rigor to keep vendors and installs on track, and enough judgment to know when something belongs back with the Protective Services Lead because it touches strategy or standards beyond your scope. Much of the documentation you produce will be read by people who never see the systems themselves, so clarity matters as much as technical correctness.

• Own residential security system design, integration, and lifecycle management for assigned executive residences (cameras, alarms, access control, sensor networks), aligned to the standards set by the Protective Services Lead
• Own home network design and hardening for executive residences and travel, coordinating with corporate IT/Info Sec standards where they intersect
• Manage the technology side of travel security: secure communications provisioning, single-use travel hardware, and rapid-deployment kits for new or temporary properties
• Manage the vendor relationships and contracts for the residential and personal technology stack, installers, monitoring providers, communications providers, within the governance framework the Protective Service Lead sets
• Maintain system health monitoring, managed maintenance, and as-built documentation for technology deployed outside the enterprise perimeter
• Own decommissioning and transition of technology when properties or vehicles change, so nothing orphaned (access, data, or hardware) gets left behind
• Act as first point of contact and triage for executive and family requests involving personal technology and security systems, resolving directly where you can and routing to the Protective Services Lead when it requires a broader architecture or strategy decision
• Contribute audit-ready documentation for the technology under your ownership to support regulatory, customer, and partner diligence requests

• Bring hands-on physical security technology experience from residential, travel, or personal-protection contexts, not only corporate/enterprise systems
• Have solid program management experience delivering security technology, you know what a well-run install, vendor relationship, or rapid deployment actually looks like
• Have contributed to or led the build of security technology capabilities from zero in a high-growth environment, including documentation, playbooks, and training
• Can manage vendor relationships through a full lifecycle: selection, contracting, onboarding, performance management, and renewal
• Write clearly and can translate technical tradeoffs for audiences that range from engineers to principals to household staff
• Are comfortable operating with moderate ambiguity, and know when a decision is yours to make versus one that belongs with whoever owns the broader technology strategy
• Care about Anthropic's mission and the unique security considerations that come with building frontier AI systems

• Have 10+ years of experience delivering physical security technology programs
• Have direct experience with residential or executive-protection-adjacent technology deployments specifically, not just corporate office systems
• Have worked at an AI-focused organization, frontier technology company, or similarly high-growth, high-scrutiny environment
• Have managed distributed vendor networks across multiple properties or regions

Minimum education:

Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience:
Years of experience required will correlate with the internal job level…