End User IT Support Technician (NCR
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-18
Listing for:
CACI
Full Time
position Listed on 2026-08-18
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
CA C I is seeking an End User Support Technician to join our team supporting DHS in the National Capital Region. The role provides on-site and remote support for new equipment and break/fix incidents, across desktops, laptops, tablets, printers, and VTC units.
You’ll document changes in Service Now, manage tickets, and ensure SLAs are met in a 24/7 environment. The candidate should have Windows 11/Office proficiency, Active Directory expertise, SCCM/InTune experience, and ITIL familiarity with a
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