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IT Service Desk Lead — Enterprise Support & VIP Incidents
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-19
Listing for:
NOVA DINE LLC
Per diem
position Listed on 2026-08-19
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Diné Development Corporation (DDC) is seeking an IT Service Desk Lead to oversee daily enterprise IT service desk operations, spanning Tier 0–Tier 2, ensuring incident resolution and high-quality customer service in a fast-paced federal setting.
The role requires 7+ years leading service desks, a Bachelor's degree, active Top Secret clearance, and experience with Service Now or ITSM platforms; HDI/ITIL certifications are preferred, with after-hours on-call as needed.
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