Lead IT Field Support - Onsite Windows & Endpoints
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-19
Listing for:
Zones
Full Time
position Listed on 2026-08-19
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, IT Specialist
Job Description & How to Apply Below
Terrestris seeks an IT Field Support Lead to support the IRS CI CMSS contract at IRS Headquarters in Washington, DC. This role oversees onsite endpoint-management and provides hands-on IT support for executives and staff.
The candidate will perform desktop troubleshooting, deployments, migrations, and incident resolution, maintain knowledge articles, and help implement modern support tools such as chatbots and AI, while coordinating with government tiered support.
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