More jobs:
Advanced IT Help Desk Specialist — Windows & macOS
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-20
Listing for:
Bailey Information Technology Consultants, LLC
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Bailey Information Technology Consultants, LLC is seeking a Journeyman IT Help Desk Specialist in Washington, DC to provide advanced Tier II support for ~275 staff. You will deploy, maintain, and troubleshoot PCs and mobile devices, serving as escalation for Tier I and coordinating with Service Desk and Cybersecurity teams.
The role requires expertise with Windows and macOS, MECM/Intune, IAM, and patch management, along with strong communication and customer service skills.
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