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On-Site IT Helpdesk Technician: End-User Support

Job in Washington, District of Columbia, 20022, USA
Listing for: Aac-Inc
Full Time position
Listed on 2026-08-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Desktop Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Aac-Inc is seeking an IT Help Desk Technician to serve as the first point of contact for incident reporting and requests at our Washington, DC site. You will document issues, provide hardware, software, and network problem resolution, and communicate clearly with end users and technicians.

The role requires on-site, full-time work, strong written and verbal communication, and the ability to troubleshoot across Windows, macOS, iOS, and Office 365.

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