Training & Adoption Specialist
Listed on 2026-08-20
-
IT/Tech
Technical Writer, IT Consultant
Job _08_T&AS
Training & Adoption Specialist
High – Immediate Hire Hybrid Opportunity
- Must be local to the DC/VA/MD area and available to work onsite when needed.
Job _08_T&AS
Role/
Title:
Training & Adoption Specialist
Priority:
High – Immediate Hire Hybrid Opportunity
- Must be local to the DC/VA/MD area and available to work onsite when needed.
Clearance Requirement:
Public Trust Clearance - Due to federal clearance requirements for this position, only U.S. citizens are eligible. Candidates with visa sponsorship —now or in the future—are not eligible for this clearance.
About ICatalyst iCatalyst, Inc. is a next-generation technology company specializing in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), and Robotic Process Automation (RPA).
Since 2007, we have partnered with federal and commercial clients to deliver innovative, mission-driven solutions that enhance operational efficiency, digital transformation, and business outcomes.
Our solutions are built on a foundation of agility, security, and scalability, guided by our CMMI ML 3 Services and Software Development framework and backed by globally recognized certifications in ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security).
Core Capabilities We specialize in AI-Driven Digital Transformation, Cloud and Infrastructure Modernization, Data Engineering and Advanced Analytics, Enterprise IT Modernization and Mission-Focused Program and Change Management.
Why Join iCatalyst?
At iCatalyst, our people are at the center of everything we do.
- Award-winning culture of innovation and a friendly workplace
- Work on cutting-edge AI and digital transformation projects
- Be part of a mission-driven team
- Grow your career in a stable, certified, high-performing organization
- Comprehensive benefits and wellness packages, 401K with company match, competitive pay
Role Overview
We are seeking a Training & Adoption Specialist to join our growing team in support of our federal program.
This is an exciting opportunity to work on cutting-edge technologies and contribute to impactful, mission-critical initiatives.
Key Responsibilities
- Develop and execute training strategies to support user readiness and adoption of new technologies.
- Design, create, and maintain training materials, including user guides, quick reference guides, training presentations, and knowledge management resources.
- Deliver instructor-led, virtual, and/or hybrid training sessions for end users.
- Assess user needs and tailor training approaches to support successful technology adoption.
- Support communication efforts and organizational change management activities to enable smooth transitions for deployed solutions.
- Collaborate with technical teams, stakeholders, and business users to ensure training aligns with solution capabilities and operational requirements.
- Gather user feedback, evaluate training effectiveness, and recommend improvements to training programs and adoption strategies.
- Monitor user adoption metrics and identify opportunities to enhance user engagement and proficiency.
- Provide support and expertise in assigned domain.
- Collaborating with cross-functional teams to deliver solutions.
- Ensure adherence to security, compliance, and quality standards.
- Support continuous improvement and innovation initiatives.
- Special projects as needed.
Required Skills
- Strong knowledge of adult learning principles, instructional design methodologies, and training development best practices.
- Experience designing and delivering instructor-led, virtual, and blended learning programs.
- Proficiency in developing training materials, including user guides, quick reference guides, presentations, job aids, and knowledge management resources.
- Strong presentation and facilitation skills with the ability to engage diverse audiences and communicate complex technical concepts effectively.
- Knowledge of organizational change management and technology adoption methodologies.
- Excellent written and verbal communication skills with the ability to develop clear, concise, and audience-focused instructional content.
- Strong organizational and project management skills with the ability to manage…
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