On‑Site Tier 2 Desktop Support Specialist
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-21
Listing for:
AAC
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Computer/Desktop Engineer
Job Description & How to Apply Below
AAC is seeking a Tier 2 desktop support specialist in Washington, DC to provide on-site, desk-side, and remote assistance for hardware, software, printers, and mobile devices. You will image new computers, provision and de-provision accounts, and support end-user onboarding and offboarding.
Responsibilities include documenting and resolving incidents in ITSM, escalating when needed, and supporting a federal‑agency environment.
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