Business Operations Specialist

Job _08_BOS

Role/

Title:


Business Operations Specialist
Priority:
High
- Immediate Hire

Hybrid Opportunity
- Must be local to the DC/VA/MD area and available to work onsite when needed.

iCatalyst, Inc. is a next-generation technology company specializing in Artificial Intelligence (AI), Natural Language Processing (NLP), Machine Learning (ML), and Robotic Process Automation (RPA).

Since 2007, we have partnered with federal and commercial clients to deliver innovative, mission-driven solutions that enhance operational efficiency, digital transformation, and business outcomes.

Our solutions are built on a foundation of agility, security, and scalability, guided by our CMMI ML 3 Services and Software Development framework and backed by globally recognized certifications in ISO 9001:2015 (Quality Management) and ISO/IEC 27001:2022 (Information Security).

We specialize in AI-Driven Digital Transformation, Cloud and Infrastructure Modernization, Data Engineering and Advanced Analytics, Enterprise IT Modernization and Mission-Focused Program and Change Management.

At iCatalyst, our people are at the center of everything we do.

• Award-winning culture of innovation and a friendly workplace
• Work on cutting-edge AI and digital transformation projects
• Be part of a mission-driven team
• Grow your career in a stable, certified, high-performing organization
• Comprehensive benefits and wellness packages, 401K with company match, competitive pay

We are seeking a Business Operations Specialist to join our growing team in support of our federal program.

This is an exciting opportunity to work on cutting-edge technologies and contribute to impactful, mission-critical initiatives.

• Design user interfaces and visual components for Microsoft Power Platform applications.
• Create graphics, presentations, and visual assets for reports, briefings, executive communications, and other program deliverables.
• Ensure consistent branding, messaging, and visual standards across all program deliverables.
• Support communication management, knowledge management, and program reporting activities.
• Develop, review, and produce external-facing communication products, including press releases, brochures, web content, social media posts, and public information materials.
• Coordinate external-facing content with the Marketing Division to ensure compliance with branding guidelines, messaging standards, and approval processes.
• Support the development of engaging, accurate, and audience-focused communication products.
• Collaborate with program leadership and stakeholders to communicate key initiatives, accomplishments, and organizational objectives through effective visual and written communications.
• Provide support and expertise in assigned domain.
• Collaborating with cross-functional teams to deliver solutions.
• Ensure adherence to security, compliance, and quality standards.
• Support continuous improvement and innovation initiatives.
• Special projects as needed.

• Proficiency in graphic design and visual communication using Adobe Creative Cloud applications, including Adobe Illustrator, Photoshop, and InDesign.
• Experience designing user interfaces (UI) and visual assets for Microsoft Power Platform applications or other web-based applications.
• Strong knowledge of branding principles, visual identity standards, and corporate communication best practices.
• Excellent visual design skills, including typography, color theory, layout, and information design.
• Strong written and verbal communication skills with the ability to create content for technical and non-technical audiences.
• Experience creating presentations, reports, infographics, and executive briefing materials.
• Knowledge of digital communications, web content development, and social media content management.
• Ability to manage multiple projects while maintaining attention to detail and meeting deadlines.
• Strong collaboration and interpersonal skills with the ability to work effectively with cross-functional teams and organizational stakeholders.
• Proficiency in Microsoft Office Suite and familiarity with content management systems and collaboration platforms.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.

• Minimum of four (4) years of relevant experience in user interface (UI) design, graphic design, content creation, visual communications, or brand support.
• Adobe Certified Professional certification (e.g., Adobe Illustrator or Adobe Photoshop) required.
• Experience designing user interfaces and visual components for Microsoft Power Platform applications or comparable enterprise applications.
• Experience creating graphics, presentations, executive briefings,…