Director of Student Information and Learning

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Full Time – 12 Months. Washington, DC, US

Director of Student Information & Learning Systems (SILS) – Leads the school's student information and learning technology ecosystem, overseeing strategy, implementation, and continuous improvement of technology that supports the student lifecycle.

• Lead strategic vision, roadmap, and continuous improvement of the school's student information and learning technology ecosystem.
• Drive efficiency, data quality, and staff and student experience improvement initiatives.
• Identify opportunities to enhance business processes through technology, automation, and systems integration.
• Oversee implementation, security, maintenance, optimization, and long‑term health of the student information ecosystem.
• Lead transition and ongoing development of Salesforce Education Cloud.
• Partner with software developers and technical staff to translate business requirements into scalable technical solutions.
• Oversee software development priorities while ensuring adherence to SDLC best practices.
• Guide system integrations, APIs, authentication methods, reporting infrastructure, and data architecture.
• Ensure compliance with FERPA, OSSE, and other applicable data privacy and security requirements.
• Build trusted partnerships across departments supporting the student lifecycle.
• Develop understanding of departmental workflows and operational needs.
• Lead stakeholder engagement to align systems with organizational needs.
• Shift SILS team from reactive support to proactive, customer‑centered strategic partner.
• Champion cross‑functional collaboration, communication, and visibility.
• Serve as liaison with vendors, consultants, and external technology partners.
• Lead, coach, and develop a team of up to five professionals.
• Build a collaborative, accountable, service‑oriented culture through clear expectations, coaching, and performance management.
• Monitor team performance through KPIs and service metrics.
• Oversee departmental budgeting, vendor contracts, procurement, and technology investments.
• Establish documentation, SOPs, governance processes, and support models.

• Thrives at the intersection of technology, operations, and people.
• Enjoys solving complex organizational problems through systems thinking.
• Balances technical expertise with strong business acumen.
• Builds trust quickly and develops collaborative relationships across departments.
• Leads with curiosity and seeks to understand the "why" behind business processes.
• Brings structure, accountability, and continuous improvement to teams.
• Communicates complex technical concepts in ways others can understand.
• Takes ownership and follows through on commitments.
• Believes great technology teams succeed by enabling others.

• Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Information Systems, or related field, or equivalent combination of education and experience.
• 8+ years of progressively responsible experience leading enterprise information systems, educational technology platforms, or comparable business‑critical systems.
• Demonstrated experience leading and developing technical teams.
• Strong understanding of SDLC principles.
• Experience managing enterprise software implementations, integrations, and system improvements.
• Experience partnering with cross‑functional stakeholders to gather business requirements and translate them into technical solutions.
• Working knowledge of SQL, databases, APIs, authentication protocols (SAML, OAuth), web services, and systems integrations.
• Experience managing vendor relationships, contracts, and technology projects.
• Excellent written and verbal communication skills.

• Experience supporting Student Information Systems such as Power School, Banner, Colleague, Ellucian, Infinite Campus, or similar platforms.
• Salesforce or Salesforce Education Cloud experience.
• Experience working within K–12, higher education, adult education, or nonprofit…