More jobs:
IT Systems and User Support Specialist I
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-21
Listing for:
H2PCI
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
PCI Federal is seeking a Security Specialist I to provide ongoing technical support for User Support programs during high-activity periods, including mobility refreshes, device rollouts, and on-site field office assistance.
The role also involves updating knowledge articles, creating self-help materials, guiding IT staff on tools and architectures, and driving improved customer experience through chatbots and AI technologies.
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