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First-Line IT Help Desk Specialist in DC
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-21
Listing for:
National Capitol Contracting LLC
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
National Capitol Contracting LLC is seeking an onsite Tier I Service Desk Specialist in Washington, DC to provide first-line support for routine hardware, software, network, and telecommunications issues. You will document incidents, triage requests, and ensure timely resolution in line with ITSM processes.
The ideal candidate has 1–2 years of end-user support experience, holds at least one IT certification, and demonstrates strong customer service and communication skills.
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