IT Specialist (Information Systems Security Officer (ISSO)​/Cloud

This position is located in the Department of Homeland Security (DHS), Office of Intelligence & Analysis (I&A).

The primary purpose of this position is to provide information technology support, including data repositories, integrated systems, and cloud architectures as they relate to intelligence and analysis to the Secretary and the broad DHS Intelligence Enterprise (DHS IE), as well as DHS partners and customers to protect the homeland.

Non-BU
:
This is a non-bargaining unit position.
Individual Occupational Requirement

This position has an Individual Occupational Requirement that must be met prior to meeting the specialized experience. Applicant must possess IT-related experience demonstrating each of the nine (9) competencies listed below:

• Attention to Detail
  - Is thorough when performing work and conscientious about attending to detail.
• Customer Service
  - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Decision Making
  - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Information Management
  - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
• Interpersonal Skills
  - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Oral Communication
  - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving
  - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork
  - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence
  - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Specialized

Experience:

You qualify for the GS-13 grade level if you possess the specialized experience, equivalent to the GS-12 grade level in the Federal government, or comparable experience not gained through Federal service, in applying new technical practices to cybersecurity operations where precedents do not exist; assessing programs to determine where improvements in efficiencies and operations could be made; planning and implementing new operational cybersecurity programs;

and providing managerial/administrative/technical leadership to the functions of the Chief Information Security Officer (CISO). (Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.)

You must have the specialized experience that has provided the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. In addition to the specialized experience described above, you must have related experience in each of the competencies listed below which must be supported by the information contained…