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Software QA Engineer - Customer Acceptance Testing & Automation

Job in Washington, District of Columbia, 20022, USA
Listing for: Infosys Limited
Full Time position
Listed on 2026-08-21
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, Data Analyst, Systems Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 66000 - 124000 USD Yearly USD 66000.00 124000.00 YEAR
Job Description & How to Apply Below

Software QA Engineer
- Customer Acceptance Testing & Automation

Process|Testing processes|Regression Testing, Process|Testing processes|Smoke Testing, Technology|Functional Testing|Functional Testing - ALL, Technology|Functional Testing|Requirement Based Testing

Domain

Delivery

Interest Group

Infosys Public Services, Inc

Company

IPS USA

Requisition

152419

Salary min

66140

Salary max

124226

Infosys Public Services is seeking a Software QA Engineer
- Customer Acceptance Testing & Automation to join our team.

Position Description (scope of work or brief narrative):

List of tasks to be performed:

  • Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
  • Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
  • Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
  • Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) work groups, task groups and user groups.
  • Development of performance metrics to track and report status of Customer Acceptance Testing.
  • Automated test script development
  • Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
  • Other related duties as assigned.

Infosys Public Services is seeking a Software QA Engineer
- Customer Acceptance Testing & Automation to join our team.

Position Description (scope of work or brief narrative):

List of tasks to be performed:

  • Develop software requirement specification (SRS) documents to support functional requirements affecting the technical file specifications (Mail.dat and Mail.XML).
  • Manage, update, and maintain all currently supported technical specifications and guides and develop new ones as necessary in support of new or revised functionality across systems.
  • Customer Acceptance Testing (CAT) to provide support to review Technical Requirement Documents (TRD), develop and update test scripts, perform customer acceptance testing, perform production validation through smoke testing and functional testing, document testing outcome and provide artifacts, provide TLSC documentation and Requirement Traceability Matrix (RTM).
  • Provide expert personnel to meet with and participate in mail industry meetings/forums and Mailer Technical Advisory Committee (MTAC) work groups, task groups and user groups.
  • Development of performance metrics to track and report status of Customer Acceptance Testing.
  • Automated test script development
  • Develop training materials, Standard operating procedures (SOP) and guides as it relates to impacted CPPP applications.
  • Other related duties as assigned.
Required Certifications, if any:
  • ISTQB (CTAL-TAE); or ISTQB (CT-AI); or similar
Required Experience Level:
  • Experience in eliciting and documenting business process and requirement.
  • Experience in analyzing business processes and recommending improvements.
  • Minimum 4 years of experience in creating manual and automated test scripts (Python, Selenium, AFT, etc), performing customer acceptance testing or user acceptance testing; document test results, and providing test artifacts.
  • Experience in performing production validation through smoke testing, regression testing, and functional testing; document test results, and providing test artifacts.
  • Experience in working with data files and formats such as CSV, XML, JSON; and relational databases.
  • Experience with MS M365 tools: MS Excel, Word, Project, Visio, Access, Workflow
  • Hands-on knowledge of scripting language such as SQL, Java, Python (optional)
  • Experience with API Testing using tools like Postman, SoapUI, or similar
  • Experience with software test management using Agile and/or Waterfall methodology.
  • Experience…
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