Field Support Services, Lead Associate

Responsibilities

Peraton is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As a Field Service Engineer, you will be supporting the Theater Mission Planning Center (TMPC) products developed by Peraton. You will be working directly with the customer onsite. Candidate must be team oriented and able to work in a DoD environment.

This is a broad range Field Service Engineer that will provide expertise with the configuration, maintenance, and troubleshooting of Microsoft/Linux OS:
Windows 11, Server 2019/2022, Red Hat 7.x/8.x/9.x.

Candidate responsibilities include:

• Provide TMPC system administrator support
• Troubleshoot and diagnose system/software issues
• Maintain systems with software and security updates
• Support system upgrades/installations
• Help desk support for TMPC products
• Investigate and report software discrepancies
• Support cyber security accreditation of TMPC (to include ACAS/NESSUS scanning)
• Monitor system performance and product assurance
• Support test events and other related customer requirements

What you will need:

• Education:
  
  5 years with BS degree, 3 years with MS, and 0 years with a PhD, or at least 9 years of related work experience in lieu of degree
• Must be U.S. Citizen and hold an active/current DoD Top Secret (SCI) clearance
• Must have or within 3 months obtain DoD Directive 8570 Information Assurance compliance (Security+ certification) and within 6 months obtain Computing Environment compliance
• Technical knowledge and experience with Microsoft products, including:
  Windows 11, Server 2019/2022, Red Hat 7.x/8.x/9.x Operating Systems, SQL;
  Power Shell, and Office;
  Microsoft SQL Server or SQL Server Management Studio, Active Directory, Red Hat Virtualization
• Strong Windows background – Windows/Red Hat
• General knowledge of networking
• Possess good oral and written skills

• Possess software and/or systems engineering skills
• Operational knowledge of TMPC
• Prior U.S. Navy experience with Tomahawk background

$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

EEO:
Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.