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Senior AI Support Engineer: Scale Reliability & Incident Response
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
United States Digital Space LLC
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
SRE/Site Reliability, IT Support
Job Description & How to Apply Below
The Senior Support Engineer role is remote-based in Toronto, Canada, focusing on collaborating with strategic enterprise accounts and product teams to resolve the most challenging issues on our API platform. You will help design and run monitoring, alerting, and incident response processes to ensure reliability at scale.
You will work closely with engineering and infrastructure teams, tackling high-difficulty problems in a low-volume environment and providing coverage during peak periods as
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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