IT Service Desk Technician — Tier 2 Support (Onsite, DC)
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
Hastings Center, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Howard University is seeking a Help Desk Technician to provide Tier 2 support in Washington, DC. The role includes troubleshooting technical issues, managing tickets via Service Now, and assisting faculty, staff, and students with IT needs.
Qualifications include a Bachelor’s degree, CompTIA A+ Certification, and a strong background in IT support. The position offers a competitive salary ranging from $45,000 to $51,600, along with comprehensive health benefits and professional development opportunities.
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