Tier II IT Help Desk & Endpoint Admin Specialist
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
Bailey Information Technology Consultants, LLC
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
BIT, LLC is seeking a Journeyman IT Help Desk Specialist in Washington, DC to provide Tier II frontline support for ~275 staff. You will deploy, maintain, and troubleshoot Windows and macOS desktops and mobile devices, and serve as an escalation point above Tier I.
Ideal candidates have imaging, patching, MFA, and identity management skills, and experience with Ivanti, KACE, JAMF, and Microsoft Intune; ability to mentor Tier I staff and coordinate with Service Desk, Net Ops, and Cybersecurity.
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