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Tier 3 Service Desk Agent — Hybrid DC

Job in Washington, District of Columbia, 20022, USA
Listing for: Government Technical Services Corporation
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

Government Technical Services Corporation is seeking experienced Service Desk Agents – Tier 3 in Washington, DC. This position involves supporting complex IT incidents and system improvements within a hybrid work model.

Qualifications include five years of experience in Windows and macOS support, and strong skills in Active Directory and Power Shell. The role requires the ability to work onsite and lift equipment as needed, ensuring high-quality IT service delivery to federal clients.

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