Systems and Data Integrity Specialist

Overview

The Jack Kent Cooke Foundation seeks a thoughtful, detail-oriented Systems and Data Integrity Specialist to strengthen the systems, data, and workflows that help advance our mission of expanding educational opportunity for high-achieving students with financial need. In this hybrid technical and operational role, you will help ensure that our Salesforce environment is reliable, user-friendly, and aligned with the needs of staff across the organization.

Your work will support better decision-making, stronger data quality, and more efficient processes for teams serving scholars and advancing the Foundation’s mission.

This position offers an opportunity to play a meaningful role in shaping how the Foundation uses systems and data to improve internal operations, support cross-functional collaboration, and strengthen service to students and alumni. The Specialist will serve as an internal Salesforce resource and collaborative problem-solver, working closely with colleagues across programs, data, IT, and operations. Key responsibilities include administering and optimizing Salesforce, improving workflows and automations, supporting data integrity practices, developing reports and dashboards, documenting processes, and translating technical concepts for non-technical audiences.

The ideal candidate is analytical, service-oriented, and comfortable managing multiple priorities in a collaborative environment. We are especially interested in candidates with significant Salesforce administration experience and a background or interest in nonprofit, philanthropic, higher education, student success, or other mission-driven work. E-Verify employer. No phone calls please.

The Systems and Data Integrity Specialist serves as the Foundation’s internal Salesforce lead, ensuring the platform supports evolving organizational needs and operates effectively for both internal Staff and external users (Scholars and Alumni). Reporting to the Director, Data Integrity and Scholarship Selection, this role combines technical system ownership with hands‑on user support – optimizing our Salesforce Education Cloud environment, automating workflows, strengthening data quality, and building a unified view of Scholar/Alumni outcomes from application through Alumni engagement.

This is a hybrid technical and operational role for someone who can move fluidly between architecture decisions, user enablement, and day‑to‑day data integrity work.

• Serve as the internal lead for Salesforce optimization and development – partnering closely with the Senior Manager, Data Integrity and IT team on all process improvements and expansion efforts.
• Identify and execute system enhancements, automations, and new features that resolve technical debt and support evolving Foundation strategies.
• In collaboration with the IT team, assist in developing integration strategies with other Foundation systems and support future migration efforts.
• Ensure Salesforce is structured so that key information is easy to find, understand, and use across teams.
• Manage user accounts, security settings, and access permissions.
• Develop, build, and maintain standards and documentation to assure sustainability in the Salesforce related constructs for sustainability and change management.

• Maintain data integrity across all records housed within Salesforce, including periodic quality assurance activities.
• Generate and maintain Salesforce reports and dashboards; prepare data and reports for management, Staff, and the Board of Directors on a regular basis and as needed.
• Maintain standard operating procedures for Salesforce usage to ensure strong quality control of data entered in the system.

• Partner with Staff to identify, clarify, and implement new workflows or functionality to improve the effectiveness and usability of Salesforce.
• Lead internal Salesforce training sessions – both one‑on‑one and group – for new and existing Staff, and create accompanying documentation.
• Coordinate system testing and provide responsible troubleshooting for Foundation Staff;…