Helpdesk Lead: IT Ops & Team Leadership (DC On-Site
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
Cwsc
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support, IT Specialist
Job Description & How to Apply Below
Computer World Services seeks an on-site IT Operations Supervisor in Washington, DC. You will supervise help desk staff, triage and resolve issues across Windows, Mac, mobile devices, and printers, and escalate to Tier II/III as needed. A background in IT operations and ITIL 4 is preferred, with Security+ and Public Trust suitability.
On-site at the DC office. Responsibilities include incident triage, daily staff oversight, and documenting all activity in Service Now, ensuring efficient
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×