More jobs:
Executive IT Support Specialist, Tier 2 Service Desk
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
StevenDouglas
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Steven Douglas is seeking a Tier 2 Service Desk Representative in Washington, DC to deliver executive-level tech support on-site. You will interact with senior leadership, handle high-priority incidents, and provide hands-on hardware and software support across Windows, macOS, iOS, and Android.
The role emphasizes strong customer service, communication, and documentation skills, with responsibilities spanning device provisioning, imaging, migrations, and knowledge-base development.
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