Business Applications Systems Admin

Job#: 3043875

Job Description:

Business Applications Systems Admin

Location: Washington, D.C. (Onsite)

As a System Administrator, you will be responsible for managing, supporting, and optimizing a variety of business-critical applications, including iManage, eRooms, Confluence, and Jira. You will ensure that these systems operate efficiently, securely, and reliably, supporting business processes and ensuring smooth collaboration across teams. This work is located onsite in the DC area. All candidates must be willing to work on-site in DC 5 days a week.

• Administer and support core business applications: iManage, eRooms, Confluence, and Jira.
• Perform system configuration, updates, and patches to ensure applications are running at peak performance and meet business needs.
• Troubleshoot issues related to application performance, user access, and integration between systems.
• Monitor system health, logs, and performance metrics, identifying and resolving any potential problems or bottlenecks.
• Manage user accounts, permissions, and roles to ensure proper access control.
• Regularly assess system performance and implement improvements to optimize speed, efficiency, and reliability of the applications.
• Ensure proper backup and disaster recovery procedures are in place and tested for business applications.
• Help configure and maintain custom workflows, automations, and add-ons in Confluence and Jira to enhance team productivity.
• Create and maintain documentation for system configurations, processes, workflows, and troubleshooting procedures.
• Regularly review and apply software updates, patches, and security fixes to ensure applications remain secure and up-to-date.
• Participate in change management processes, ensuring smooth transitions when new versions or configurations are implemented.

• A Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent work experience is required.
• This role requires 3-5 years of experience in administering business applications, specifically iManage, eRooms, Confluence, and Jira, or similar systems in an enterprise environment.
• The following technical skills are required: proficiency in administering and supporting iManage, eRooms, Confluence, and Jira; familiarity with SQL and basic scripting (e.g., Python, Power Shell); experience with system monitoring and performance tuning; basic knowledge of networking concepts and integration techniques; and strong diagnostic skills.

• Experience with application-specific scripting or configuration (e.g., Jira workflows, iManage document management customization).
• Familiarity with ITIL framework or similar methodologies for IT service management.
• Experience with cloud-based implementations or hybrid environments for business applications.

PLEASE NOTE
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Candidates must be able to obtain and/or maintain a Public Trust clearance as a condition and continuation of employment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program…