Service Catalog & Portfolio Analyst — ITSM & Cloud
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-22
Listing for:
Empower AI
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst, IT Support
Job Description & How to Apply Below
Empower AI, a leader in AI for government, seeks a Service Catalog / Portfolio Analyst to support hybrid VPC and global network infrastructure for the Department of State. You will manage and improve the enterprise Service Now IT service catalog, ensure accessible, clearly defined services, and align with modernization goals such as cloud adoption, automation, and digital transformation.
This role requires 5+ years in IT services and a Bachelor’s in IT or related field, plus an ITIL 4 Foundation
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