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Senior IT Technician - 911​/311 Systems (Tier II

Job in Washington, District of Columbia, 20022, USA
Listing for: Collaboredge Inc.
Full Time position
Listed on 2026-08-23
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Technician - 911/311 Systems (Tier II)

Collaboredge Inc. seeks a Tier II IT support professional to back District 911/311 operations. Responsibilities include troubleshooting workstations, CAD apps, and MDC devices, with imaging and vehicle installations supported.

The role involves monitoring network performance, coordinating with OCTO, and ensuring rapid incident resolution. The position covers 2 shifts per weekend (2 PM–Midnight), requiring a Bachelor’s in IT or related field or equivalent experience and 6–10 years of relevant

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Position Requirements
10+ Years work experience
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