Enterprise Systems Manager

At CAVA we love what we do, and we try and make every day as fulfilling as the last. We make it deliciously simple to eat well and feel good every day.

We are guided by a Mediterranean heritage that has been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
• Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
• Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
• Passion for Positivity: We greet each day with warmth and possibility.
• Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

As CAVA continues to grow and advance its technology capabilities, we are seeking an experienced Manager, Enterprise Systems to partner with and provide overall direction for the applications that support Manufacturing, Supply Chain, Finance, Food Safety, Development, Real Estate, Facilities and Legal. This leader will shape the enterprise systems roadmap, oversee implementation and optimization initiatives, and ensure that platforms and integrations scale with the business.

The ideal candidate can translate complex business and technical requirements into clear, concise documentation and practical solutions. Success in this role requires strong cross-functional partnership, independent judgment, people leadership, and a service mindset. Experience in hospitality or retail is a plus.

Enterprise Systems Strategy & Business Partnership

• Develop and execute a comprehensive enterprise systems strategy and roadmap aligned with CAVA’s business objectives and growth priorities.
• Partner with business and technology leaders to identify opportunities for technology-enabled improvement, innovation, and operational efficiency.
• Evaluate complex business and technical needs; lead requirements and design sessions; and produce clear, comprehensive business requirements and solution documentation.
• Keep the impact on guests and Team Members at the center of priorities, decisions, and delivery plans.

People Leadership & Team Culture

• Lead, mentor, and develop the team members responsible for the design, administration, development, and maintenance of enterprise systems.
• Set clear goals, priorities, responsibilities, and timelines, and hold the team accountable for results.
• Create opportunities for Team Members to grow and progress into broader roles while encouraging curiosity and innovative solutions.
• Model CAVA’s values, sound decision-making, consistent performance, and calm leadership during adversity.

Solution Delivery, Architecture & Integration

• Oversee the planning, requirements, execution, and delivery of enterprise system implementations, upgrades, migrations, and integration projects on time and within budget.
• Work closely with project teams and stakeholders to define scope, objectives, deliverables, dependencies, and success measures.
• Evaluate and select technologies that strengthen enterprise capabilities while fitting CAVA’s architecture and operating model.
• Guide integration strategy across systems and data flows to support data integrity, seamless workflows, and interoperability with existing applications and infrastructure.

Systems Operations, Reliability & Support

• Ensure enterprise platforms are effectively configured, maintained, supported, and optimized throughout their lifecycle.
• Implement monitoring tools and operating processes that proactively identify performance, availability, and support issues.
• Continuously assess system performance against service-level expectations and lead improvements that increase stability, scalability, and user experience.
• Ensure issues are identified, tracked, communicated, resolved promptly, and supported by root-cause analysis and corrective action when appropriate.

Security, Controls & Risk Management

• Partner with cybersecurity, engineering, architecture, and business teams to establish and enforce security and technology standards.
• Ensure enterprise systems work complies with established IT processes and internal controls, including change management, architecture review, incident response, SOX, PCI, and protection of personally identifiable information.
• Support compliance with relevant regulations, industry standards, data governance requirements, and cybersecurity practices.

Vendor, Financial & Adoption Management

• Oversee enterprise systems budgets, contracts, software licensing, vendors, implementation partners, and consultants.
• Evaluate third-party solutions and vendor performance, manage relationships, and ensure partners deliver against agreed scope, service, and value expectations.
• Champion successful change and user adoption through stakeholder…