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Frontline IT Support Analyst (On-Site
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-24
Listing for:
Innosoft Corporation
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Innosoft Corporation seeks a Help Desk Technician/ Analyst for the NEA IDIQ project to provide frontline IT support on-site at the NEA office in Washington, DC. You will address hardware and software issues across Windows, macOS, Office 365, VPN, and conferencing tools.
Responsibilities include ticketing, user training, and collaborating with OITM and teams to improve services. NEA-specific security training and knowledge of DISA STIGs are valued.
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