DC Help Desk Specialist: Tier-2 IT & End-User Support
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-24
Listing for:
HRUCKUS
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
HRUCKUS, a veteran-owned firm, seeks a Help Desk Specialist for an onsite role in Washington, DC to support DC Public Schools’ OCTO/Technical Support. The successful candidate will diagnose and resolve technical issues, deploy district-owned software and devices, and ensure adherence to security policies.
The role requires 6–10 years of tier-two IT support, excellent customer service, and proficiency with Windows/Mac environments and Microsoft Office apps. Onsite work within DC is expected.
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