Senior Solutions Architect

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process.

Join our mission to make processes work for people, companies, and the planet.

Solutions Architects are vital members of our project teams, often serving as the initial technical point of contact for our customers and key technical stakeholders for a successful deployment of Celonis. To ensure our customers achieve value, the team drives the technical setup required to leverage the full range of Celonis features and functionalities, including process mining, process automation, Action Flow, and task mining.

As a Senior Solutions Architect specializing in containerized solutions, you will play a crucial, pioneering role in this new initiative. Your primary focus will be leading the deployment of these self-hosted solutions within our complex enterprise customer environments.

Given the unique nature of every customer environment, you will be the key liaison for translating the customer's technical requirements to ensure successful deployment on the client's infrastructure and successful integrations with their source systems. Furthermore, you will lead discussions on user management and authentication, acting as a technical partner to remove any technical barriers to user adoption.

You will serve as the central technical stakeholder for successful delivery and onboarding of the Celonis platform for our enterprise clients.

• Deployment Leadership: Lead complex technical discussions to analyze customer architecture, recommend optimal containerized solutions, and facilitate deployment, expertly managing expectations amidst technical constraints.
• Federal Deployment & Security Management: Own the deployment of containerized applications in environments of certain federal accounts, and work with our compliance and security engineering teams to actively maintain
• POA&Ms.
  Documentation: Support documentation efforts capturing new integration and deployment scenarios.
• Technical Integration: Establish data integrations between customer systems and Celonis using our built-in extractors, APIs, and python.
• Adoption Enablement: Actively remove technical obstacles to maximize Celonis user adoption, clarifying technical risks and necessary trade-offs for stakeholders.
• Identity & Access Management: Guide customers on authentication (SSO), user/group management (LDAP), and provisioning best practices, removing technical barriers to adoption.
• Platform Optimization: Promote reusability by discerning between dedicated customer solutions and broader platform enhancements, collaborating directly with Celonis Product Development.

• Proven experience of 5+ years deploying and managing containerized applications on Kubernetes. Advanced knowledge with at least one specific Kubernetes distribution (Amazon EKS, Azure AKS, Red Hat Open Shift, etc).
  • The candidate should bring a good understanding of best practices in deploying, scaling, and maintaining highly available, secure and resilient containerized applications on Kubernetes, ensuring efficient resource utilization and operational stability.
• Role requires an active Government Clearance (Public Trust, Secret or Top Secret, with 18 months-2 years of remaining eligibility).
• Proven experience implementing infrastructure as code (IaC, e.g. with Terraform) is required;
  Helm or Kustomize experience is strongly preferred. Fluency with additional tools such as ArgoCD, Jenkins, Git Hub Actions, Ansible, etc, is a plus.