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IDAM Helpdesk Team Lead — Secret Clearance
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-25
Listing for:
BruckEdwards, Inc
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Bruck Edwards, Inc. is seeking an experienced Helpdesk Team Lead to serve as the Tier 2 lead for the IDAM Helpdesk, providing advanced technical support, issue resolution, and leadership to ensure efficient service delivery.
This role requires coordinating with the Project Lead and Government PMs and maintaining strong customer focus. The ideal candidate will have a Secret Clearance, 3+ years of Tier 2+ support, and hands-on experience with identity governance platforms such as SailPoint and
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