Onsite Help Desk Specialist; DC Windows/Mac Support Pro
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-25
Listing for:
AHU Technologies
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
AHU Technologies in Washington, DC is seeking a Helpdesk Specialist Journeyman for 100% onsite support. The role requires strong incident handling, user communication, and troubleshooting across Windows and Mac environments, with travel around DC as needed.
You will resolve issues, log requests in the incident system, adhere to SLAs, and provide mobile device support and Microsoft product expertise. A bachelor’s degree in IT or related field and 6–10 years of experience are required, with the
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