Health Plan Epic Tapestry App Analyst II

Health Plan Epic Tapestry App Analyst II

1101 Vermont Ave NW Suite 1200 Washington, DC 20005

Kids Are Our Everything.

Department

10015 Information Resources

Pay Range

$97,947.20 - $

The Application Analyst II serves as a key member of the HSCSN technology team, supporting application solutions that enable health plan operations, regulatory compliance, and strategic initiatives. Working closely with operational, clinical, financial, technology, and analytics stakeholders across the health plan, this role is responsible for the configuration, maintenance, testing, enhancement, and ongoing support of business applications supporting claims, membership and eligibility, provider operations, utilization management, care management, appeals and grievances, and other core business functions.

The Application Analyst II partners with business and technical teams to analyze requirements, optimize workflows, resolve issues, and implement system enhancements that improve operational effectiveness and user experience. The successful candidate combines strong analytical, technical, and communication skills with an understanding of healthcare operations and a commitment to delivering reliable solutions that improve enrollee outcomes and organizational performance. Experience with healthcare payer operations and enterprise business applications is preferred;

experience with Epic technologies is a plus.

The Epic Application Analyst II supports the design, build, testing, validation, maintenance, and ongoing support of Clinical or Revenue Cycle applications. Under guidance from senior analysts and team leads, this role assists in system configuration, troubleshooting, and end-user support to ensure effective use of the application. The analyst collaborates with interdisciplinary teams, gaining exposure to clinical, financial, and operational workflows while contributing to system optimization and user experience improvements.

Minimum Education

Bachelor's Degree:
Bachelor's degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience. (Required)

Minimum Work Experience

3 years:
Three (3) years of experience in the analysis, design, build, testing, and maintenance of Epic EMR or other EMR applications, with a strong understanding of healthcare workflows related to electronic medical record systems. (Required)

3 years Preferred:
Working knowledge and subject matter expertise in the assigned operational department area. (Preferred)

Required Skills/Knowledge

• Analytical & Problem-Solving Skills
  - Strong capability to assess complex issues, troubleshoot system functionalities, and develop practical solutions that optimize healthcare and revenue cycle workflows.
• Communication & Interpersonal Skills
  - Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams, document processes clearly, and engage stakeholders with varying levels of technical expertise.
• Project Coordination & Time Management
  - Proven ability to manage multiple tasks and independently coordinate projects of varying complexity, ensuring that objectives are met on time and with high quality.
• Healthcare & Revenue Cycle Knowledge
  - In-depth knowledge of healthcare operations, clinical workflows, and revenue cycle processes, with the ability to leverage Epic systems to align with organizational goals and needs.
• Adaptability & Resilience
  - Ability to adjust priorities based on evolving business needs, stay focused and productive under pressure, and successfully navigate changes in a dynamic healthcare environment.
• Collaboration & Teamwork - A proactive and adaptable team member who builds strong relationships, provides valuable feedback, and collaborates to achieve shared goals.
• Integrity & Professionalism
  - Demonstrates a high standard of integrity, accountability, and professionalism, particularly when managing high‑pressure situations, while adhering to organizational policies and procedures.

Required Licenses and Certifications

EPIC Certification 60 Days, (Required)

Functional Accountabilities

• Responsible for the design, build,…