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Desk-Side IT Support Specialist; Onsite, DC
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-08-25
Listing for:
RIZEUP TECHNOLOGY TRAINING LLC
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
OCTO Helps in Washington, DC is seeking an experienced IT Support professional for its DC Public School Technical Support team. The role is 100% onsite with travel around DC.
The ideal candidate has 6–10 years of experience and will diagnose issues through direct user discussions, providing timely, customer-focused service. Responsibilities include resolving incidents within SLAs, maintaining security policies, supporting Windows and macOS, and assisting with mobile devices.
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