A​/V Lead Systems Integrator Security Clearance

Position: A/V Lead Systems Integrator with Security Clearance
Koniag IT Systems, LLC a Koniag Government Services company, is seeking a A/V Lead Systems Integrator to support KITS and our government customer Washington, DC. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

The A/V Lead Systems Integrator is the senior technical authority responsible for the design, integration, operation, and sustainment of CLIENT's enterprise audio/visual and conferencing capabilities across all CLIENT facilities. This individual leads the A/V team in delivering reliable, high-quality audiovisual experiences for CLIENT staff, leadership, and executive engagements, including conference room technology, digital signage, and executive briefing environments. The A/V Lead Systems Integrator ensures that all A/V systems are properly integrated with CLIENT's enterprise IT infrastructure, Microsoft 365/Teams environment, and network fabric.

This individual serves as the primary escalation point for all A/V-related incidents and engagements, leads A/V project planning and execution, and ensures minimal service interruptions across CLIENT's audiovisual environment. This role requires deep technical expertise in enterprise A/V systems, strong project leadership skills, and the ability to provide responsive, high-quality support for executive-level meetings and engagements on short notice.

Key Responsibilities:

A/V Systems Design, Integration & Operations:
* Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities
* Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation
* Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management
* Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations
* Develop and maintain A/V system architecture documentation, diagrams, and configuration records
* Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Executive & Priority Event Support:
* Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance
* Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements
* Serve as the on-site technical lead for executive briefing center operations and high-visibility events
* Maintain on-call availability outside core business hours to support executive engagements and priority events as needed
* Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Incident Management & Escalation:
* Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution
* Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently
* Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents
* Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records
* Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Team Leadership & Supervision:
* Lead, mentor, and supervise A/V systems integration team members
* Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities
* Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity
* Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards
* Support recruitment, onboarding, and professional development of A/V team personnel Microsoft Teams & Collaboration Platform Integration:
* Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities
* Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints
* Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team
* Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate

Required Qualifications:

Experience:

* Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience
* Demonstrated experience designing, integrating, and managing enterprise-scale A/V…