Deputy Program Manager Security Clearance

Position: Deputy Program Manager with Security Clearance
Koniag IT Systems, LLC a Koniag Government Services company, is seeking a Deputy Program Manager to support KITS and our government customer Washington, DC. This position requires the candidate to be able to obtain a Public Trust. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag IT Systems, a Koniag Government Services company, is seeking an experienced Deputy Program Manager (Deputy PM) to support enterprise Network Operations Center (NOC), Help Desk/Service Desk, and IT administrative and operational support services. This role serves as a critical program leadership position responsible for supporting the day-to-day execution of a comprehensive, 24x7 enterprise IT operations and sustainment program delivered through an Agile method.

The ideal candidate is a seasoned program management professional with demonstrated experience leading large-scale federal IT Operations and Maintenance (O&M) programs spanning NOC operations, multi-tier service desk support, network engineering, Microsoft infrastructure, cloud operations, and enterprise application support. This individual must be a proactive, collaborative leader capable of supporting continuous 24x7 operations, managing cross-functional delivery teams, driving Agile delivery practices, and ensuring all Service Level Agreements (SLAs), contractual deliverables, and compliance requirements are consistently met across a geographically distributed enterprise environment.

This position requires the ability to obtain and maintain a background investigation, HSPD-12 PIV credentials, and all requisite IT access authorizations prior to performing work. Primary work will be performed at customer Headquarters in Washington DC. The Deputy Program Manager will serve as the second-in-command to the Program Manager and will assume full program management responsibilities in the PM's absence.

This individual plays a central role in the day-to-day execution of an enterprise IT O&M program supporting functional areas including 24x7 NOC and Service Desk operations, Tier 4 network engineering, Microsoft infrastructure administration, audio/visual systems, AI/Perplexity integration, infrastructure and platform operations, enterprise applications, IT service management, asset and financial management, customer success, and automation and analytics. Operating at the intersection of program management, Agile delivery leadership, technical coordination, and stakeholder engagement, the Deputy PM ensures all contract deliverables, Sprint commitments, SLA targets, and compliance requirements are consistently met across all functional areas throughout the full period of performance.

Principal responsibilities will include but are not limited to:
Program Management & Governance:
* Assist the Program Manager in overseeing all aspects of the enterprise IT O&M program, including scope management, schedule management, resource allocation, risk and issue management, quality assurance, and continuous service improvement activities.
* Serve as the primary accountable interface to the COR and Contracting Officer in the Program Manager's absence, managing all stakeholder communications, escalations, and program governance activities at all organizational levels.
* Support the development and execution of the overall program delivery strategy, ensuring alignment with mission objectives, enterprise architecture standards, applicable Federal regulations, and organizational governance frameworks.
* Oversee the preparation and timely submission of all program deliverables, including the Project Management Plan, Transition-In and Transition-Out Plans, Quality Control Plan, Sprint Plans, Sprint Review Reports, Sprint Retrospectives, Monthly Status and Performance Reports, ITSM metrics dashboards, risk and issues registers, and monthly invoices with level-of-effort documentation.
* Maintain and manage the program risk and issues register, proactively identifying emerging risks and issues, developing mitigation strategies, and escalating critical items to the Program Manager and Government stakeholders with recommended courses of action.
* Ensure contractor compliance with all applicable Federal statutes, regulations, and policies, including FISMA, NIST SP 800-53, FedRAMP, HSPD-12/FIPS 201, NIST SP 800-207 Zero Trust Architecture, OMB M-22-09, Section 508, FAR Subpart 8.4, and the terms and conditions of the underlying GSA Multiple Award Schedule (MAS) contract.
* Support post-award kickoff meeting planning, coordination, and execution, including development of the Post Award Meeting Agenda and Post Award Meeting Minutes in accordance with required timelines. Agile Delivery Leadership:
* Support and oversee the program's Agile operating model, ensuring Sprint delivery is well-managed, transparent, and consistently…