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Federal IT Service Desk Lead; Tier 2

Job in Washington, District of Columbia, 20022, USA
Listing for: Tenacity Solutions LLC
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Federal IT Service Desk Lead (Tier 2/3)

Tenacity Solutions LLC in the Washington, DC area is seeking an IT Service Desk Team Lead (Tier 2/3) to oversee a mission-critical, classified Federal IT environment. The role combines hands-on technical work with day-to-day leadership of a Service Desk team on-site five days per week.

Candidates must hold an active TS/SCI eligibility, bring demonstrated Tier 2/3 enterprise IT support experience, and exhibit strong leadership, accountability, and customer service in high-pressure government

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