Solutions Engineer, Okta; Enterprise

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We believe Solutions Engineers at the company are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate the company’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe the company’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. the company Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at the company, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using the company’s Identity Platform.

Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer (Corporate/New Business) is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of the company’s solutions

• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs

• Answer product feature and technical questions from customers, partners and the company colleagues

• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other the company engineering teams as needed

• Provide feedback to product management about product enhancements that can address customer needs and provide additional value

• Share and learn best practices and reusable assets with other Solutions Engineers to enhance the quality and efficiency of the team

• Stay current on competitive analysis and market differentiation

• Support marketing events including executive briefings, conferences, user groups, and trade shows

• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

• Identity and Access Management (IAM) Expertise:

• 5+ years of pre-sales engineering experience in IAM.

• Strong understanding of IAM concepts, including OAuth 2.0, OIDC, and SAML.

• Experience with lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.

• Technical Proficiency:

• Hands-on experience in one or more of the following development areas: web (JavaScript, HTML, frontend frameworks), mobile (iOS, Android), backend (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.

• Experience working with REST APIs, API Gateways, and SDKs.

• Deployed applications on cloud platforms (AWS, Azure, GCP, Vercel, etc.).

• Understanding of core security concerns in applications (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

• Customer Engagement & Communication:

• Passion for serving customers, demonstrated in a customer-facing role (ideally pre-sales, but consulting or support also valued).

• Ability to quickly communicate complex technical ideas, including on-the-fly whiteboard explanations.

• Elite communication skills, confident in dispensing knowledge and presenting to highly skilled and experienced audiences.

• Strategic & Organizational
  
  Skills:
  
  

• Territory management skills, including pipeline building and collaboration with sales counterparts for execution excellence.

• Diagramming experience for user journey flows, complex architecture diagrams, etc.

• Education & Travel: